FAQ's
Do you deliver?
We personally deliver all of our gifts within a 10 mile radius of our studio in Plano, TX. Because of fuel costs and time demands, a delivery fee will apply, according to the distance.
Do you offer shipping?
After carefully protecting and packaging your gift to assure that they arrive in perfect condition, we are more than happy to ship your gifts for you. Our standard method of shipping is UPS ground delivery. However, if you need your gift to arrive more quickly, or prefer a different method, we will be happy to arrange this.
Please note that shipping rates vary according to size and weight of the gift and packaging, not only distance. Because of this, we cannot fully calculate the cost of shipping until the gift is created, packaged and ready for shipping. We relay our costs directly to you and will provide you with the tracking numbers, so that you can easily check on your package, if you’d like.
Do you accept credit cards?
We gladly accept Visa, MasterCard, Discover and American Express. You may also use PayPal for your online purchase.
